FAQ

  1. I don’t know how to brew the tea, what should I do?

For best results place one tea bag into a normal sized mug (approximately 250ml), add boiling water and then allow to steep for 3 to 4 minutes.  This will yield a deep red coloured tea to enjoy. If you wish you can add a slice of lime, lemon, a fresh mint leaf or a bit of natural honey for flavour.

 

  1. Is Tuocha Tea suitable for vegans?

Yes, Yunnan Tuocha tea contains no animal products and is very suitable for a vegan diet.

 

  1. Does Tuocha Tea contain Caffeine?

Yes, Yunnan Tuocha does contain some caffeine, however it is a very small amount compared to your normal regular tea therefore it can be enjoyed in the evening after dinner without it impacting sleep.

 

  1. Can I add milk or sugar to the tea?

Adding milk or sugar to your Tuocha tea will significantly reduce the desired health benefits so it is advised not to. As suggested above if you want to sweeten or enhance the flavour of your tea, add some natural honey, a fresh mint leaf or a slice of lemon or lime.

 

  1. How many cups and how long should I continue taking the tea to achieve the desired results.

The clinical trials conducted confirmed the health benefits can be achieved by simply drinking 3 cups a day over a sustained period of time. Because results will vary from person to person we recommend enjoying 4 or more cups a day.

 

  1. If am having trouble placing my order who should I contact?

If you have any problems placing an order please email us at enquiries@tuocha.com.au

 

  1. I haven’t received my order yet, what do I do?

If your delivery time has passed the estimated delivery time, please drop us a line at enquiries@tuocha.com.au and we will be able to look into it for you.

 

  1. How long will my order take to arrive?

Delivery will generally take up to 6 working days. You will receive a confirmation email when you place your order, then another email when your product is shipped, usually within 24 hours. From there it should arrive within another 4 to 5 working days.

 

  1. What are the shipping costs?

At this stage we are only shipping within Australia at a flat rate of $6.55 per parcel. We can fit a maximum of 6 boxes of Yunnan Tuocha per parcel.